Cookie Policy
Cookie Policy
This comprehensive Cookie Policy details how we utilise cookies and similar tracking technologies on our UK casino information platform. We are committed to transparency about our data collection practices and providing you with comprehensive control over your privacy preferences and cookie management.
1. Understanding Cookies and Tracking Technologies
Cookies are small text files placed on your device when you visit websites. They enable websites to remember your preferences, enhance functionality, and provide personalised experiences whilst maintaining security and performance optimisation.
Technology Types We Utilise
HTTP Cookies and Web Storage
- Small data files stored in your browser for session management and preference retention
- Enable seamless website functionality and enhanced user experience
- Support security features and fraud prevention mechanisms
- Allow personalised content delivery and preference management
Local and Session Storage
- Browser-based storage for enhanced functionality and performance optimisation
- Support offline capabilities and improved page loading speeds
- Store user preferences and application state information
- Enable advanced website features and interactive elements
Web Beacons and Tracking Pixels
- Transparent tracking images for analytics and performance measurement
- Measure content engagement effectiveness and user interaction patterns
- Support marketing campaign performance analysis and optimisation
- Enable third-party service integration and functionality
2. Cookie Usage and Functionality
We utilise cookies to enhance your browsing experience, improve our services, and understand platform usage patterns whilst respecting your privacy preferences.
Core Website Functions
- Security Protection: Safeguarding against fraud, unauthorised access, and malicious activities
- Session Management: Maintaining your browsing session preferences and authentication status
- Load Balancing: Ensuring optimal website performance and server resource distribution
- Error Prevention: Identifying and resolving technical issues to improve service reliability
User Experience Enhancement
- Preference Storage: Remembering your content preferences, settings, and customisation choices
- Navigation Improvement: Enhancing website usability, accessibility, and navigation efficiency
- Form Management: Preserving information during multi-step processes and form submissions
- Language Preferences: Maintaining your preferred language selection and regional settings
Analytics and Performance Monitoring
- Usage Analysis: Understanding visitor interaction patterns and content engagement levels
- Performance Tracking: Monitoring website speed, functionality, and technical performance
- Feature Evaluation: Testing new functionality and user interface improvements
- Issue Resolution: Monitoring and resolving technical problems and performance bottlenecks
3. Cookie Categories and Classifications
We categorise cookies based on their function and necessity for website operation to provide clear understanding and control options.
Essential and Functional Cookies
These cookies are fundamental for website functionality and cannot be disabled without significantly affecting core services.
Security and Authentication Cookies
- CSRF protection tokens for preventing cross-site request forgery attacks
- Authentication session cookies for secure user account management
- Fraud prevention mechanisms for protecting user accounts and transactions
- Access control and authorization for content and feature management
Operational Functionality Cookies
- User interface preferences for customised browsing experiences
- Accessibility settings for enhanced usability and compliance
- Language and region selection for localised content delivery
- Shopping cart and form data preservation during browsing sessions
Analytics and Performance Cookies
These cookies help us understand website usage patterns and improve performance through data analysis.
Google Analytics Integration
- Function: Comprehensive website traffic analysis and user behaviour insights
- Data Collection: Page views, session duration, user navigation pathways, and engagement metrics
- Retention Period: 26 months for user-level data with automatic expiration
- Control Options: Can be disabled through browser settings or Google’s opt-out tools
Internal Performance Analytics
- Function: Website performance monitoring, optimisation, and technical issue identification
- Data Collection: Load times, error rates, feature usage statistics, and performance metrics
- Retention Period: 24 months for performance data with anonymisation procedures
- Control Options: Managed through our comprehensive cookie preference management centre
Personalisation and Preference Cookies
These cookies enable customised content delivery and enhanced user experiences based on interests and behaviour.
Content Customisation
- Function: Tailoring content recommendations based on user interests and previous interactions
- Data Collection: Content preferences, engagement patterns, and interaction history
- Retention Period: 12 months for preference data with regular review and updates
- Control Options: Fully user-controlled through preference settings and browser management
User Interface Optimisation
- Function: Remembering user interface preferences and accessibility settings
- Data Collection: Layout preferences, accessibility requirements, and usability settings
- Retention Period: Persistent until manually cleared or account deletion
- Control Options: Directly manageable through account settings and browser preferences
Marketing and Communication Cookies
These cookies support marketing effectiveness measurement and communication optimisation.
Affiliate Performance Tracking
- Function: Measuring effectiveness of casino recommendations and partnership performance
- Data Collection: Click-through rates, conversion metrics, and attribution data
- Retention Period: 30 days for attribution data with automatic expiration
- Control Options: Can be disabled without affecting core website functionality or content access
Campaign Effectiveness Measurement
- Function: Analysing marketing campaign performance and content engagement levels
- Data Collection: Campaign interaction data, engagement metrics, and performance indicators
- Retention Period: 90 days for campaign data with regular review and deletion
- Control Options: Comprehensive management through preference centre and browser settings
Social Media and External Service Cookies
These cookies support social media integration and external service functionality.
Social Sharing Integration
- Function: Enabling content sharing on social platforms and community engagement
- Service Providers: Facebook, Twitter, LinkedIn, and other social media platforms
- Data Collection: Sharing activity, engagement metrics, and social interaction data
- Control Options: Managed through individual social platform privacy settings and our preference centre
External Content Integration
- Function: Supporting embedded content, external features, and third-party service functionality
- Service Providers: YouTube, external payment processors, and content delivery networks
- Data Collection: Interaction data, performance metrics, and service usage statistics
- Control Options: Configurable through preference management and individual service settings
4. Cookie Consent and Preference Management
We respect your right to control cookie usage on your device and provide comprehensive options for managing your preferences.
Consent Framework and Options
Initial Consent Process
- Clear notification and information upon first website visit
- Granular control over individual cookie categories and providers
- Easy acceptance, rejection, or customisation options
- Detailed information about each cookie type and its implications
Ongoing Preference Management
- Persistent access to preference controls through all website pages
- Ability to modify settings at any time without account requirements
- Clear explanations of functionality implications for each choice
- Regular review opportunities and preference update notifications
Browser-Based Cookie Controls
Native Browser Management Most modern browsers provide comprehensive cookie management capabilities:
- Chrome: Settings > Privacy and Security > Site Settings > Cookies and site data
- Firefox: Options > Privacy & Security > Cookies and Site Data management
- Safari: Preferences > Privacy > Manage Website Data and cookie policies
- Edge: Settings > Privacy, search, and services > Cookies and site permissions
Advanced Browser Controls
- Private or Incognito browsing modes for session-only cookie usage
- Third-party cookie blocking for enhanced privacy protection
- Automatic cookie deletion settings for regular data clearance
- Custom cookie policies and exceptions for specific websites
Our Cookie Preference Management Centre
Comprehensive Control Options
- Category-specific enable and disable options with real-time implementation
- Individual cookie provider management and detailed configuration
- Real-time preference updates without page refresh requirements
- Clear descriptions of functionality impact for each preference choice
Easy Access and Management
- Footer links available on all website pages for immediate access
- Privacy policy references and direct URL access for convenience
- Email communication links for preference management assistance
- Mobile-optimised interface for seamless preference management across devices
5. Third-Party Cookie Providers and Integration
We collaborate with trusted partners who may place cookies on your device to support website functionality and service delivery.
Analytics and Performance Service Providers
Google Analytics and Google Services
- Privacy Policy: https://policies.google.com/privacy for comprehensive information
- Opt-Out Tools: https://tools.google.com/dlpage/gaoptout for browser-based opt-out
- Data Processing: Aggregated traffic analysis, user behaviour insights, and performance monitoring
- Data Retention: Standard Google Analytics retention periods with automatic data expiration
Internal Analytics and Monitoring Platform
- Function: Website performance monitoring, optimisation, and user experience enhancement
- Data Protection: Complete GDPR compliance with data minimisation and privacy by design principles
- Access Control: Restricted to authorised personnel with legitimate business needs and security clearance
- Data Retention: Limited to necessary periods for analysis with automatic deletion procedures
Marketing and Affiliate Service Integration
Casino Operator Tracking and Attribution
- Function: Measuring effectiveness of casino recommendations and affiliate partnership performance
- Data Sharing: Limited to aggregated performance metrics without personal identification or tracking
- Privacy Protection: No personally identifiable information shared with external parties or operators
- User Control: Comprehensive opt-out options available through preference management centre
Content Personalisation and Recommendation Services
- Function: Delivering relevant content based on user interests and engagement patterns
- Processing Method: Anonymous behaviour analysis without personal identification or profiling
- Data Security: Advanced encryption and access controls protecting all user information and interactions
- Transparency: Full disclosure of data usage and processing with user control options
External Service and Platform Integration
Social Media Platform Integration
- Supported Platforms: Facebook, Twitter, LinkedIn, and other major social media services
- Function: Enabling content sharing, social engagement, and community interaction features
- Data Collection: Sharing activity, engagement metrics, and social interaction data
- Privacy Control: Managed through individual platform privacy settings and our preference centre
Content Delivery and External Services
- Service Types: Video content, external payment systems, and content delivery networks
- Function: Supporting embedded content, secure transactions, and enhanced functionality
- Data Processing: Interaction data, performance metrics, and service usage statistics
- User Control: Configurable through preference management and individual service privacy settings
6. Data Protection and Security Measures
We implement comprehensive security measures to protect cookie data and user information from unauthorised access or misuse.
Technical Security Controls
Data Encryption and Protection
- SSL/TLS encryption for all cookie data transmission and storage
- Secure cookie flags ensuring transmission only over encrypted connections
- HttpOnly flags preventing client-side script access to sensitive cookies
- Secure storage protocols protecting against unauthorised access and data breaches
Access Control and Monitoring
- Role-based access controls limiting cookie data access to authorised personnel only
- Comprehensive audit logging for all cookie data access and modifications
- Real-time monitoring for suspicious activity and potential security threats
- Regular security assessments and penetration testing for vulnerability identification
Privacy Protection Measures
Data Minimisation and Purpose Limitation
- Collection of only necessary cookie data for specified, legitimate purposes
- Regular review and deletion of unnecessary or outdated cookie information
- Purpose limitation ensuring cookie data is not used beyond stated functions
- Transparency in data collection with clear explanations of usage and retention
User Control and Rights
- Comprehensive user control over cookie preferences and data processing
- Easy access to cookie data and processing information upon request
- Right to withdraw consent and delete cookie data at any time
- Regular communication about cookie usage and privacy rights
7. Cookie Retention and Deletion Policies
We maintain clear policies for cookie retention and deletion to ensure minimal data collection and user privacy protection.
Retention Schedules and Timeframes
Session and Temporary Cookies
- Automatic deletion upon browser session termination or tab closure
- No persistent storage beyond active browsing sessions
- Regular cleanup procedures for abandoned or incomplete sessions
- Immediate deletion for security-related session cookies upon logout
Persistent Cookie Retention
- Preference Cookies: Retained until user modification or browser deletion
- Analytics Cookies: 24 months maximum retention with automatic expiration
- Marketing Cookies: 30-90 days retention depending on purpose and legal requirements
- Functional Cookies: Retained as necessary for website operation with regular review
Deletion Procedures and User Control
Automatic Deletion Processes
- Scheduled automatic deletion based on retention policies and legal requirements
- Regular cleanup of expired cookies and unnecessary data
- Secure deletion procedures preventing data recovery or unauthorised access
- Audit trails for deletion activities ensuring compliance and accountability
User-Initiated Deletion Options
- Browser-based deletion through native cookie management tools
- Preference centre deletion options for specific cookie categories
- Account-based deletion for registered users with comprehensive data removal
- Customer support assistance for complex deletion requests or technical issues
8. Legal Compliance and Regulatory Adherence
We maintain full compliance with UK and EU privacy regulations governing cookie usage and data protection.
UK GDPR and Privacy Compliance
Legal Basis for Cookie Processing
- Legitimate interests for necessary website functionality and security cookies
- Explicit consent for marketing, analytics, and non-essential cookies
- Legal obligations for compliance and regulatory reporting requirements
- Contractual necessity for service delivery and user account management
User Rights Protection
- Right to information about cookie usage and data processing activities
- Right to access cookie data and processing information
- Right to withdraw consent and object to cookie processing
- Right to data portability and deletion upon request
ePrivacy Regulations and Cookie Law
Consent Requirements
- Clear, informed consent for non-essential cookies before placement
- Granular consent options for different cookie categories and purposes
- Easy withdrawal of consent with same accessibility as granting consent
- Regular consent renewal and preference confirmation procedures
Transparency and Information Requirements
- Clear, understandable information about cookie usage and purposes
- Comprehensive privacy notices and cookie policy documentation
- Regular updates reflecting changes in cookie usage or legal requirements
- User-friendly explanations avoiding technical jargon and complex language
9. Cookie Policy Updates and Communication
We may update this Cookie Policy periodically to reflect changes in our practices, technology, or legal requirements.
Update Notification Procedures
Significant Change Communication
- Prominent website notices highlighting major policy changes and implications
- Direct email notifications to registered users explaining key modifications
- Grace periods for preference adjustment and consent management
- Clear explanations of new cookie types or processing activities
Version Control and Documentation
- Clear effective dates for policy changes with historical version availability
- Detailed change logs documenting modifications and rationale
- Regular comprehensive policy reviews ensuring accuracy and compliance
- User feedback integration for policy improvement and clarity enhancement
Ongoing Communication and Support
Regular Policy Review
- Annual comprehensive review of cookie usage and policy accuracy
- Quarterly assessment of third-party integrations and privacy implications
- Regular evaluation of user feedback and privacy concern resolution
- Proactive policy updates reflecting evolving privacy best practices
User Support and Assistance
- Dedicated support for cookie-related questions and preference management
- Educational resources explaining cookie functionality and privacy implications
- Technical assistance for users experiencing cookie or preference management issues
- Responsive customer service for privacy concerns and policy clarifications
10. Contact Information and Privacy Support
We are committed to providing comprehensive support for all cookie and privacy-related inquiries.
Privacy and Cookie Support
Primary Contact Information
- Email: cookies@uklicensedcasinos.co.uk for cookie-specific questions and concerns
- Response Time: Maximum 3 business days for privacy inquiries with detailed explanations
- Subject Line Guidelines: Include “Cookie Policy” for faster processing and appropriate routing
Specific Inquiry Types
- Preference Management: Include “Cookie Preferences” for assistance with preference settings
- Technical Issues: Include “Cookie Technical Support” for browser or functionality problems
- Privacy Concerns: Include “Privacy Inquiry” for general privacy questions and concerns
- Policy Questions: Include “Policy Clarification” for specific policy interpretation questions
Additional Privacy Resources
Regulatory Authority Information
- UK Information Commissioner’s Office (ICO): https://ico.org.uk for independent privacy oversight
- ICO Helpline: 0303 123 1113 for privacy rights information and complaint procedures
- Online Complaint Portal: https://ico.org.uk/make-a-complaint/ for formal privacy complaints
- Privacy Rights Information: Comprehensive guidance on UK privacy rights and enforcement
Browser Privacy Resources
- Chrome Privacy Guide: https://support.google.com/chrome/answer/95647 for Chrome cookie management
- Firefox Privacy Help: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop for Firefox privacy controls
- Safari Privacy Settings: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac for Safari cookie management
- Edge Privacy Controls: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09 for Edge privacy settings
We appreciate your trust in our cookie and privacy practices. Your privacy is fundamental to our mission of providing valuable, trustworthy information about UK licensed casinos whilst maintaining the highest standards of data protection and user control.
Last Updated: January 2025
For any questions about this Cookie Policy, our cookie practices, or privacy protection measures, please contact us using the information provided above. We are dedicated to providing clear, helpful responses to all cookie and privacy-related inquiries whilst ensuring your complete understanding of our data collection and usage practices.